Mac & PC Data Recovery • Repairs • Upgrades • Advice
...and now software!
If you're here, it's probably because you need assistance with your Mac or PC. Perhaps your Mac/PC has stopped working properly (or at all). Maybe you need help setting up a printer, or with networking or data recovery (from a Mac or a PC). I'm here to help you. I'm Barry Levine and I've been El Paso's "TheMacGuy" for over 25 years.
I can come to your site (home or office) or, if you wish to drop off your computer here on the west side of El Paso, give me a call or eMail me, either using the link below or click the "Contact" link above for an eMail form. You may contact me by phone at 915-581-1105. If I do not answer, please leave a voice message with your name and telephone number (speak slowly and distinctly); your voice message is sent to my eMail and I will respond ASAP.
Office hours: 9AM until 5:30PM M-F. Closed Saturday and Sunday.
Please note that I normally do not take calls on Saturday or Sunday. However, if your need is critical and cannot wait until Monday, do understand there is an extra charge of $240 for weekend emergency troubleshooting by phone, onsite, or online via remote access; leave a message on my business phone and I will return your call ASAP.
My normal consulting fee is $120/hr onsite; $90/hr online or via telephone. Diagnostics for misbehaving hardware/software issues start at $50 which may be applied to the repair.
I no longer accept personal checks.
95% of my business comes to me from client recommendations. Thank you!
IMPORTANT SECURITY NOTE:
If you receive an eMail or phone call from Apple or Microsoft or any other company informing you "your account has been breached" or some such nonsense, toss the eMail or hang up. Do not attempt to contact the scammers - yes, that's what they are and they are attempting to steal your money. Apple, Microsoft, or any other IT company will NEVER call you out of the blue. If you have fallen for this scam and provided your credit card info, immediately contact your CC company, let them know what happened, and cancel your card (they'll send you one with a new number). If you have permitted anyone to "remote access" your computer, they may have planted malware (a "keylogger") to steal your passwords. (Maybe you have an unencrypted file with all your passwords listed? Consider it stolen and it's time to change all your passwords.) It is possible your computer may need to be wiped clean in order to rectify the issue. This is a very scary time and, until such thieves are caught and locked up for 30 years, the reward for such thievery is greater than the potential punishment.
If you use a Mac or iPhone or iPad and would like to learn more about how to use it effectively, you should be aware that, since 1984, El Paso has had a non-profit Apple User Group that meets monthly. To learn more, point your browser here: https://www.facebook.com/groups/epaug