Mac & PC Data Recovery • Repairs • Upgrades • Advice
Recommended Software: Skylum's Luminar for Mac and PC. Check it out.
Firstly, yes, I know this website shows up as "not secure" in the latest web browsers. To implement the appropriate security, it would cost a substantial amount of money and, as I'm not doing any sort of financial transactions on this site, I decided just to leave it as is. So no one is going to steal your info here. Now on to the important stuff. :D
If you're here, it's probably because you need assistance with your Mac or PC. Perhaps your Mac/PC has stopped working properly (or at all). Maybe you need help setting up a printer, or with networking or data recovery (from a Mac or a PC). I'm here to help you. I'm Barry Levine and I've been El Paso's "TheMacGuy" for over 25 years.
I can come to your site (home or office) or, if you wish to drop off your computer here on the west side of El Paso, give me a call or eMail me, either using the link below or click the "Contact TheMacGuy" link above for an eMail form. My office phone is 915-581-1105. If I do not answer, please leave a voice message with your name and telephone number (speak slowly and distinctly); your voice message is sent to my mobile eMail and I will respond ASAP.
Office hours: 8:30AM until 5:30PM M-F. Closed Saturday and Sunday.
Please note that I normally do not take calls on Saturday or Sunday. However, if your need is critical and cannot wait until Monday, do understand there is an extra charge of $240 for weekend emergency troubleshooting by phone, onsite, or online via remote access; leave a message on my business phone and I will return your call ASAP.
My normal consulting fee is $120/hr onsite; $90/hr online or via telephone. Diagnostics for misbehaving hardware/software issues start at $50 which may be applied to the repair.
I no longer accept personal checks.
95% of my business comes to me from client recommendations. Thank you!
IMPORTANT SECURITY NOTE:
If you receive an eMail or phone call from Apple or Microsoft or any other company informing you "your account has been breached" or some such nonsense, toss the eMail or hang up. Do not attempt to contact the scammers - yes, that's what they are and they are attempting to steal your money. Apple, Microsoft, or any other IT company will NEVER call you out of the blue. If you have fallen for this scam and provided your credit card info, immediately contact your CC company, let them know what happened, and cancel your card (they'll send you one with a new number). If you have permitted anyone to "remote access" your computer, they may have planted malware (a "keylogger") to steal your passwords. (Maybe you have an unencrypted file with all your passwords listed? Consider it stolen and it's time to change all your passwords.) It is possible your computer may need to be wiped clean in order to rectify the issue. This is a very scary time and, until such thieves are caught and locked up for 30 years, the reward for such thievery is greater than the potential punishment.
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Who is TheMacGuy? What's this free software?
TheMacGuy is Barry Levine. I've been an El Paso resident since 1985 and a Macintosh user since 1986. I worked in manufacturing for 17 years in sales, product development and, finally, information technology and software development. In 1996, I designed the structure, procedures, and reports used for Connected Accounting's Manufacturing module and was CIO for MFI Int'l, Inc. from 1987 through 1996.
Since 1986, I've been a member and, often, an officer in the El Paso Macintosh User Group, a non-profit, 501c3 organization providing assistance to novice Mac users. As many Apple products aren’t necessarily Macs but iOS devices, EPMUG has become the El Paso Apple User Group (EPAUG). You may join EPAUG here.
Since 1991, I've been TheMacGuy for the El Paso area providing technical support, upgrades, system engineering services, and contract programming and database design.
In 1996, I joined Educational Management Group in a technical support role providing distance learning to many of El Paso's schools.
In 1997, I joined SchoolVision of Texas and, for the next three years, was Apple's El Paso and southern New Mexico representative for K-12 Educational Sales and Support.
In 2000, I was recruited by Apple and became the Apple Account Executive for K-12 Education in Regions 18 and 19 in West Texas.
At the end of 2001, I left Apple to concentrate on developing my own business. TheMacGuy, a part time consultancy throughout the 1990's, became my dedication.
In November, 2003, I earned my B.S. (with honors) in Information Technology from University of Phoenix. In October, 2005, I earned my M.A. (with honors) in Computer Resources & Information Technology from Webster University.
I became an adjunct professor at El Paso Community College in January, 2006,teaching BCIS1305 (Business Applications) and COSC1301 (Intro to Computers and IT). I retired from EPCC in December, 2015. In 2006 I also began teaching Graduate classes in Information Management and Information Security at Webster University's Ft. Bliss Campus. I retired from Webster the summer of 2017.
I provide technical support, data recovery and repairs/upgrades of Macs & PCs (post-warranty), backup solutions, network & server setup and, generally, support for most things Apple...and, yes, I do Windows, too.
As the need arises, I write software for macOS, Windows, and Linux.
Here's my Donation Tracker app. It's distributed under the Shareware model; try it and, if you like it, send me $10. The link will bring you to the folder where the Mac and Windows versions are stored; there are printing issues with the Linux version (issues with the development IDE) so, until I find a way to work around that, I'll hold off posting the Linux version.
Here's my Trim Tools apps. What are these apps? Solid State Drives (SSDs) work in a different manner than traditional spinning hard drives. Sure, they're lots faster but, when you empty the trash and want to write something new to that drive location, the SSD must first "zero out" the data residing in that area (rather than simply overwriting it like spinning HDs). So SSDs do what's called "Garbage Collection" when you're not actually working with the machine. TRIM adds a somewhat faster and more efficient process to speed up the "zero-ing" process and help it work with less wear on the SSDs chips. If you own a Mac that came with an Apple-supplied SSD, TRIM is already enabled. If, however, you replaced a spinning HD with a third-party SSD, you'll need to enable TRIM yourself. And that's where my tools come into play. The Trim Tools collection is free. There's a fairly extensive "Read me" included in the "zip" file along with the three apps. Enjoy.
If you use a Mac or iPhone or iPad and would like to learn more about how to use it effectively, you should be aware that, since 1984, El Paso has had a non-profit Apple User Group that meets monthly. To learn more, point your browser here: https://www.facebook.com/groups/epaug